Skip to main content

Getting started with Aletiq AI

Understanding the value of Aletiq's AI features, our security and privacy guarantees, and how to enable them.

Written by Edouard Goutay

💡 To enable first: Aletiq's AI features are not available by default. They must be enabled on your environment before they can be used (see the “Enable AI features” section at the bottom of this article).

Why AI features in Aletiq?

Aletiq AI guides you, answers your questions and helps you find the right information at the right time.

We built Aletiq AI to serve you along 3 areas:

🔍 FIND — All your company's knowledge, in a single question.
Documents, parts, bills of materials, workflows... Access any information buried in your data in just a few seconds.

TRUST — Detect issues before they reach production.
AI summarizes, compares and checks the consistency of your data: change summaries, comparisons, consistency reviews. Errors are identified upstream and reviewers validate faster, with all the context.

ACCELERATE — Reduce cycle times on your key processes.
Change management, reviews, technical writing: AI saves time on everyday workflows.

🎯 AI assists, humans decide. Every AI suggestion is reviewed and validated by a person. No autonomous decision is made: the assistant guides, suggests and accelerates, but never replaces the team member on critical tasks

Security and privacy

Your data stays yours, and stays in Europe. Aletiq AI was designed for critical industries, where accountability and traceability are non-negotiable. We apply the following key principles:

🏰 Strict respect for access rights: AI only responds based on what each user is already authorized to see. No risk of disclosing restricted information.

🇪🇺 Hosting in Europe: your data stays hosted with OVH in France, and AI processing is carried out within the European Union.

🗑️ No retention: data sent for AI processing is deleted as soon as the processing is complete.

🚫 Never used for training: neither by Aletiq, nor by Microsoft, nor by any model provider.

🔒 Isolated execution: AI models never directly access your data.

⚙️ Exclusion on request: certain sensitive documents can be entirely excluded from AI features. To configure these exclusion rules, contact your Customer Success Manager.

Finally, our approach is aligned with the European AI Act (transparency, human oversight, risk management) and rolled out gradually, feature by feature, hand in hand with our customers.

Enable AI features

Aletiq's AI features are disabled by default. To benefit from them, simply request it: contact Aletiq support to request activation on your environment.

🚀 90% of our customers have already enabled AI features. Step into a new industrial era with Aletiq AI.

💬 Have a question? Contact our team via the Aletiq chat.

Did this answer your question?