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Log-in and password management

How to log in to Aletiq and reset a password

Edouard Goutay avatar
Written by Edouard Goutay
Updated over a week ago

First log in to Aletiq

1️⃣ An administrator must first create your account.

2️⃣ Then log in with:

  • Your Windows credentials (Azure AD) or

  • A dedicated Aletiq account (depending on your company's rules).

3️⃣ Open a browser (Chrome, Firefox, or Edge).

4️⃣ Go to the URL provided by your Customer Success team.

Log in to Aletiq with your Microsoft account (via Azure AD)

💡 Azure AD (Active Directory): This is the Microsoft system that allows you to securely connect to your professional tools (such as Aletiq).

⚠️ To use Azure AD: When creating your account, your Aletiq administrator must enable the option: ✅ "This user logs in with their Microsoft account".

Connect with Aletiq ID

Reset your password

📧 After clicking on ‘Forgotten your password?’, you will receive an email entitled ‘Reset your password’ → Click on the link to create a new password.

🔐 Create your new password: 1️⃣ Enter it once. 2️⃣ Confirm by re-entering it. 3️⃣ Confirm by clicking ‘Reset password’.

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