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Introduction to workflows

Discover the concept of workflow and its usefulness in the Aletiq application.

Written by Pierre-Marie POCH
Updated over 2 months ago

Workflow

💡 A workflow is a sequence of tasks representing a business process.

Some customer use cases:

  • Validation of a CAD pt or assembly

  • Signing and validation of a drawing

  • Signing and validation of a document

  • Validation of a product definition

  • Management of ECRs/ECOs/ECN

  • Processing of non-conformities

Workflow model

💡 A workflow template is a preconfigured template that allows you to quickly create workflows without having to recreate the steps each time.

👤➕🔒 Only users with an Aletiq administrator licence can create or modify these templates.

Users then start workflows, which are instances of the model.

Tasks

💡 A workflow task corresponds to a step in the business process. It defines an action to be performed, either by a user or automatically, in order to move the workflow forward.

There are two types of tasks in a workflow:

1️⃣ Manual tasks

✔️ Task: a simple tracking task with the states To Do, Done, or Rejected
🔲 Form: a task for collecting information (text, single or multiple choice, etc.)
📑 Action plan: a task allowing the manager to assign specific sub-tasks to collaborators for each workflow
✒️ Signature: a task to sign the draft revision linked to the workflow

2️⃣ Automated tasks

Validation: automatically changes the draft revision status to validated and marks the previous revision as obsolete
📨 Distribution: automatically notifies one or more user lists — distribution lists are defined in Aletiq administration

Workflow structure

🔀 Decision: based on the information entered in a form, conditions are set to guide the workflow
⏸️ Parallel block: allows tasks to run in parallel under the same condition

Summary

  • Administrator and manager licences can initiate a workflow.

  • Only the administrator can create, modify, or delete a workflow model.

  • Each task has one or more assignees.

  • If multiple contributors are assigned to a task, the first to complete it moves the workflow to the next step.

  • A user cannot complete another user’s task, except the admin to resolve a blockage.

  • Viewers can only provide an electronic signature within a workflow.

  • You can choose to lock the workflow object on the current task to prevent overwriting a revision.

  • When a workflow is in progress, the active task is visible directly from the object's detail pane. An indicator to the right of the revision status signals the workflow; clicking on it takes you to the current task.

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